Welcome to TheSoundEnclave.com website (the "Site") and related platforms, products, and services available on or from the Site (the "Services") are owned and operated by The Sound Enclave LLC (together with its affiliates, successors, and assigns hereinafter referred to as "our", "we", "us", or "The Sound Enclave").
The Site is a website that offers professional services and different applications and SaaS applications to improve productivity. Paid Memberships (“Subscribers”) may post casting calls, sound recordings, music, musical works, compositions, videos, photographs, pictures, graphics, names, likeness, images, biographical information, and other information or materials owned and/or created by them, post comments, describe their interests and change their Profile information at any time and controlling how other users and the Site communicates with them.
INFORMATION COLLECTED AND USED BY THE SOUND ENCLAVE
We only collect, use, share, store, or otherwise process your PII when we have an appropriate basis. For example, we may process your PII as necessary to provide services that are subject to terms you have accepted, such as our Terms of Service. We may process your personal data when necessary to comply with legal obligations, or for purposes of pursuing legitimate interests (such as providing products and Services, improving the Services and the Site, performing internal analytics, preventing fraud, enforcing legal claims, and security purposes) if doing so is consistent with your rights and appropriate to the context.
Information You Provide to Us
We collect the information that you directly provide to us, such as when you enter it on our web pages, or include it in an email that you send to us. This type of collection often occurs through our business support processes, such as:
Registration or Account Creation Processes
When users register with the Site, The Sound Enclave collects user-submitted personal information such as name, username, password, address, email address, telephone number and age. The Sound Enclave uses that information to authenticate users and to send notifications to users relating to, without limitation, the Services and other opportunities.
User Profile information, including users’ pictures and names, is displayed and publicly viewable to people in order to facilitate user interaction in the The Sound Enclave community.
Where we may ask you to provide your name and billing information.
Technical and Customer Support Processes
Where we may ask you to provide contact information and information related to the issue you are contacting us about.
Services Features and Delivery of Services
In addition, we collect the information that you provide by entering it into certain Service features. For example, enabling push notifications or when you want to submit images, voice recordings, business name, actor name, email address, etc. which we collect and then display for you in the relevant Services as necessary. Likewise, when you use other features such as blogs, newsletter sign ups, surveys, or user-generated content we may first collect the information you enter into the feature.
The Sound Enclave may use a user’s email address to send updates, a newsletter or news regarding the Services. The Sound Enclave may send email messages which use a "click-through URL" linked to content on the Site. When a user clicks one of these URLs, they pass through our web server before arriving at the destination web page. The Sound Enclave tracks this click-through data to help determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
Automatic Information Collection
We may also automatically or passively collect information about your use of our Services. While information collected in this manner is not typically personal information, we may combine it in ways that make it personally identifiable. When we do so, we will treat the combined information as personal information. For example, data collected in this manner may include:
Web browsing, network or service usage data, such as browser type, internet service provider (ISP), IP address, referring/exit pages, operating system, date/time stamp, and clickstream data. This data is used to improve the website services, to analyze trends, to administer the Site, to track users' movements around the Site and to gather information about our user base as a whole. User IP addresses are recorded for security and monitoring purposes.
Network connected hardware (e.g. computer, or mobile device) data, such as a unique device identifier, type, model, version, error related data, status, capability, configuration, functionality, performance data, and connection type.
Physical or geographic location data, such as country, region, city, or latitude and longitude.
Including display frequency, duration, location, or viewing software, or identifier.
Technologies used in our Services to passively collect such information may include:
Pixel tags are tiny graphic images - to tell us what parts of the Site have been visited or to measure the effectiveness of searches users perform on the Site. Pixel tags also enable us to send email messages in a format that customers can read. And they tell us whether emails have been opened to assure that we are only sending messages that are of interest to our users.
Programming code that is temporarily downloaded onto a device or browser, and is active only while you are connected to our website, and is deactivated or deleted thereafter or when you clean your cache. Also known as Service Workers, we use it to be able to send you push notifications in the background.
The Sound Enclave relies on 3rd party services to actually deliver the push notifications. These services include: Google's Firebase Cloud Messaging, Firefox Push Notifications and Apple Push Notification Service.
In addition, our Services may use a variety of other hardware or software specific technologies that automatically collect information.
Information We Receive From Third Parties
We may also supplement the information that we collect with information that we obtain from third parties relative to you, including digital ad network vendors. We may combine the information we receive from these third parties with the information we directly collect, in which case we will handle it in accordance with this policy, provided however, that to the extent we receive a deletion request from a user we will solely delete the information we collected directly from that user, and not information provided to us by third party relating to that user.
We may also collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service. The Sound Enclave also collects information regarding customer activities on our Site, and on related websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.
We use the information that we collect to develop, deliver, and improve our products, services, and other offerings.
In cases where you use a mobile device to access our sites or use or applications, we may receive information about the location of your device. We may use this information to develop, deliver, and improve our products, services, and other offerings.
We will retain your PII until we receive a deletion request from you, or your account is deleted, or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Website Cookie Preference Tool: You can exercise preferences about what cookies are served on our Sites by modifying our cookie settings preference.
Our Site does not respond to "do-not-track" settings in users' web browsers at this time. However, there are various ways to opt out of interest-based advertising, such as TRUSTe’s Ad Choices, the Network Advertising Initiative’s Consumer Opt-Out Page, or you can also visit Google's Ad Settings to manage the ads Google serves.
CHAT, PROFILES, COMMENTS, MESSAGE BOARDS AND PUBLIC FORUMS
Please be aware that whenever you voluntarily post public information to Chat Rooms, Profiles, Message Boards or any other Public Forum, that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications. We are not responsible for the PII you choose to submit and make publicly available on the Site. Please think before you post any PII online.
USING SOCIAL FEATURES OF OUR APPLICATIONS
Our social features promote and facilitate interaction among our application users, such as by allowing our users to share a casting call. In order to protect the application users’ privacy, we will only show you this information if they previously opted in to use the same social feature you are using.
The information you allow The Sound Enclave to access varies by application and SNS, and it is affected by the privacy settings you and your friends establish at the SNS. You can find out more about these settings at the SNS where you access our applications.
If you choose (opt in) to use one of our social features, you may be asked to log into a SNS, such as Facebook, through our application. The SNS may provide The Sound Enclave with the following information:
- Your SNS user ID.
- Your profile picture or its URL (if available).
- The user IDs and profile pictures of the people you are connected to on the SNS, such as your Facebook friends.
- Contact information (such as your name and email address).
- Demographic information (such as your gender and your date of birth).
- Your physical location and that of your access devices.
- Other information you provided to the SNS, such as occupation, interests, hobbies, music preferences, biographical information, and potentially any and all information that you agreed the SNS or other party could provide to us when you use our applications.
We do not retain user IDs or other information provided by the SNS. While using The Sound Enclave social features, you may be able to see your friends’ profile pictures and their most recent use of the feature. Similarly, when your friends are using the feature, they may be able to see your profile picture and your most recent use of the feature. You may be able to invite your friends to join you in a social feature, such as by posting a message to your Facebook wall. You are never required to use The Sound Enclave’s social features in order to use our applications.
LINKING TO OR EMBEDDING YOUTUBE AND VIMEO VIDEOS TO YOUR PROFILE
While using The Sound Enclave, users may link to or embed their YouTube or Vimeo videos to their The Sound Enclave casting calls. By electing to link to or embed YouTube or Vimeo videos to your casting call, it will use YouTube’s API Services or Vimeo’s API Services and you agree to be bound by the applicable YouTube Terms of Service or Vimeo Terms of Service. In addition to our normal procedure for deleting stored data, users can revoke our access to your data via the Google security settings page.
CORRECTING / UPDATING / ACCESSING / DELETING / OR TRANSPORTING INFORMATION
Correcting or Modifying Information: The Sound Enclave registered users may access or modify any of the PII contained in their Profile at any time by logging into their account and accessing features such as Edit Profile and Billing Info.
EMAIL CHOICE / OPT OUT
Users who no longer wish to receive promotional messages or updates may choose not to by opting-out. To opt-out, simply log-in to your user Account, and click the appropriate box to disable the notification emails you no longer wish to receive. All notification emails and The Sound Enclave newsletters also include the above instructions for opting-out of those communications in the future. Note that users who have opted-out of promotional messages or updates may still receive email messages from The Sound Enclave where necessary to provide a service you have requested or where necessary to inform you of critical information relating to your use of the Site.
THIRD PARTY ADVERTISING
The Sound Enclave user accounts are secured by user-created passwords. The Sound Enclave takes precautions to ensure that account information is kept private. The Sound Enclave uses reasonable measures such as encryption to protect private information that is stored within our database against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction, and we restrict access to such private information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. For example, when you enter certain sensitive information on our order forms, we encrypt the transmission of that information using secure socket layer (SSL) technology, which creates an encrypted connection between you and our systems. No credit card information is requested by us or stored in our server as all payments are handled by PayPal.
Please note that no method of electronic transmission or storage is 100% secure and The Sound Enclave cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. Users are urged to also take precautions to protect their PII by changing passwords often using a combination of letters and numbers, and using a secure web browser. For additional help with password security, we also recommend password management tools like 1Password and LastPass.
SHARING AND DISCLOSURE OF INFORMATION THE SOUND ENCLAVE COLLECTS
We use non-personally identifying information without restriction. We use PII in a number of ways.
First, we use PII for the purpose for which it was collected. For example, PII that you provide through any of our business support processes (including customer service) will be used to complete that process, and personal information entered by you through the features of our products and services will be used for the operation and delivery of those features, including the delivery of such information to Producers members or digital ad network vendors in order to deliver the Services.
Second, while we strive to minimize our use of PII, or otherwise anonymize or aggregate it before use, we may use personal information to:
- Send marketing communications to prospective customers who visit The Sound Enclave marketing website;
- Deliver contextual or targeted advertising to prospective customers who visit The Sound Enclave marketing website;
- Understand and improve our Service operations and performance for users of the Services;
- Assist in customer service and transactions on behalf of users of the Services.
Information We Share
We may share your information, including your personal information, with other parties as follows:
We may share your information within The Sound Enclave for purposes related to providing you with content, products, or services, including software applications; community administration or development; to support various business processes; security; and research and development.
Service Providers to The Sound Enclave. With persons or companies that we retain to carry out or provide support to business operations, including vendors for email delivery services, payment processing, metrics, website analytics, image processing services, surveys, digital distribution, customer support, third party analytics, marketing surveys, event tracking, analytics, user authentication, hosting, CDN services, and digital ad network services.
Service Providers are required to adhere to confidentiality and security requirements.
Law Enforcement, Judicial, Administrative, or Regulatory Disclosures. When we believe in good faith that the law requires disclosure or that disclosure is necessary to protect or enforce the rights, property, safety, or security of ourselves or others.
Business Transfers. In connection with sale of The Sound Enclave applicable business, a portion of the business, or certain stock and/or assets, or a corporate merger, consolidation, restructuring, or other corporate change including, without limitation, during the course of any due diligence process.
Third Parties. With third parties (with whom we use reasonable efforts to obtain their agreement to protect the confidentiality, security, and integrity of any personal information we share with them), such as: Third party providers of services, vendors, opportunity promoters, and third parties with whom we are jointly delivering services or features.
Publicly Accessible Software Features
Certain elements of your personal information and certain information about your use of our Services are publicly accessible via the provided Services, e.g. your purchase of a Producer or Actor membership will cause your name, image, biography, videos and related information to be displayed on the internet. To be clear, we do not share your personal information with third parties other than our Producer Members at your intentional direction.
You may follow a link provided on the Site to a third-party website.
If you choose to "share" content or to otherwise post information from or via our Services to a third-party website, feature or application, that information will become public and the third party web site may have access to information about you and your use of our Services. Likewise, other users may use these same features to share information about you. We are not responsible for how you use or publish personal data through these or similar features, or how third parties use the features to share information.
ACCOUNT DATA ON CLOSURE
Except as otherwise required by law, if your account is closed for any reason, you will no longer have access to data, messages, files, or other material you keep on the Site and that any closure of your account may involve deletion of any content stored in your account for which The Sound Enclave will have no liability whatsoever. The Sound Enclave, in its sole discretion and as permitted or required by law, may retain some or all of your account information.
PRIVACY OF CHILDREN
Our Site and our Services are oriented toward a general audience and intended to be accessed and utilized by adults only.
WE DO NOT KNOWINGLY SEEK OR COLLECT PERSONAL INFORMATION FROM USERS UNDER THE AGE OF 13. IF WE GAIN ACTUAL KNOWLEDGE THAT WE HAVE INADVERTENTLY GATHERED PERSONAL INFORMATION FROM A USER UNDER THE AGE OF 13, WE WILL PROMPTLY DELETE ANY AND ALL SUCH PERSONAL INFORMATION FROM OUR RECORDS.
We use one method to allow parents to access, change, or delete the personally identifiable information that we have collected regarding their children:
Any other inquiries may be directed to:
- The Sound Enclave LLC
- 12160 Saint Andrews PL, 102
Miramar, FL 33025
- United States of America
- Phone: 305-988-2965 (US)
In any correspondence such as e-mail or mail, please include the parent’s email address and telephone number. To protect children’s privacy and security, we will take reasonable steps to help verify a parent’s identity before granting access to any personal information.
If you discover your child under the age of 13 has provided personal information to us without your consent, once we verify you are the child's legal guardian, we will promptly: (a) provide direct notice to you indicating what, if any, personal information of your child has been collected and how it has been used or disclosed; (b) remove and cease the use of your child's personal information or other information from our database and (c) by notice to you, confirm compliance with the foregoing.
INTERNATIONAL DATA TRANSFERS
ADDITIONAL PRIVACY RIGHTS AND OBLIGATIONS
This section sets out rights applicable only to PII of individuals located in the EEA or Switzerland, and our obligations regarding their PII.
CONTACTING THE WEB SITE
- The Sound Enclave LLC
- Attn: Legal Department - Privacy
- 12160 Saint Andrews PL, 102
Miramar, FL 33025, United States